We often saw drivers fall asleep at the wheel and hit other cars on the road.
A sleeping driver hit a Tata Altroz on the road, the owner of Altroz shared. Altroz has a full 5 star safety rating on GNCAP. This is the only premium hatchback in the country with such a rating. As a result, he repeatedly proved how confident he was during the tragedy. Despite the careless actions of another driver on the highway, there was another similar incident in which the safety of Altroz passengers was preserved.
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The sleeping driver hit Tata Altroz
A certain Amit Adhikari shared this story on the Tata Altroz owners’ Facebook page. He says the driver of the other car fell asleep at the wheel and hit his Altroz at a speed of 80 km / h. Somehow, he avoided a face-to-face collision, and the car collided with Altroz in the back. Due to the impact angle, the premium hatchback turned, but stopped without injuring anyone. Amit confirms that no one was injured in the car. Altroz assembly quality prevented the impact from entering the cabin. Altroz didn’t have too many holes either.
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However, after the accident at Tata Motors, customer support did not meet the requirements. In fact, Amit said he shouldn’t trust their support because they left him for half an hour. Even then, they did not call him or ask about the accident. Now customer service is something that Tata Motors has been struggling with for some time. People at Tata Motors are constantly raising issues related to poor customer support. However, a lot of work has been done in this direction.
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This latest incident proves that employees are still unprofessional and that in such emergencies, it becomes more difficult if the consumer cannot get help. We hope that Tata Motors will listen and ensure that such cases do not happen again in the future. We want our Indian brand to rise to new heights not only by selling more, but also by providing quality after-sales services.