Zach Hollis’ latest answer to a Skoda Slavia owner’s question will surprise you. Zack is Skoda’s sales and marketing director and often engages in discussions with Skoda customers on social media. He listens to questions, concerns and issues of Skoda car owners and even intervenes to act quickly. He is widely praised for his genuine efforts to combat trolls on the Internet.
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Zach Hollis and his answer surprised social network users
Vikram Singh, a well-known Facebook user, complained about AC problems, poor handling and irresponsible behavior on the part of consumers. Note that the Skoda Slavia has AC problems reported by many consumers. In response, Zach Hollis confronted Vikram and reminded him that he was in constant contact with customers. We’ve been seeing this on social media for months. He also says the team is working to find an AC solution by improving compressor performance. The same tests are being carried out.
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He also explained that the lack of semiconductors forced the company to reduce the information entertainment screen. Due to inflation, the initial cost of raw materials increased, which the company was forced to supply to consumers. He also confirms that expert technicians work tirelessly to find solutions to all the problems that consumers say. When the solutions are ready, Skoda will contact customers.
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After all, it guarantees that you are there to listen to consumer feedback. He is not afraid to accept the shortcomings of Skoda products and is active in solving problems. This was welcomed by network users, who were surprised by the personal interaction of the head of the company with consumers. We only hope that Skoda will find a clear and lasting solution to all the problems that concern Kushak and Slavia, so that Zack Hollis and car owners can get rid of stress.